Exchanges and Returns

We want you to be happy with your purchase!

We accept returns and exchanges according to the law on consumer protection in distance contracts (2000:274), where you have the right to cancel your purchase. If you would like to return your purchase, you must notify us within 14 days from your purchase date if you intend to return the purchase for a refund or exchange. The products must be in original condition.

Please contact us by email at info@ollov.com and include your name and order number. The goods must be returned well packaged. The shipping fees are not refundable and the buyer pays for return shipping back to Halmstad, Sweden.

For exchanges in size, please also include a message in the package with your name, address and what size you wish to change to.

For returns with a full refund, your money will be refunded using the same payment method that you used for your purchase and the funds will be posted within 10 days after we receive the return.
Please note, that for a replacement or refund it is very important that your product is not used.

Please send exchanges / returns to:

HGF
Att: Öllöv returns
Knäredsgatan 27
30250 Halmstad
Sweden

Contact us using the contact form below: